We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, book a service, fill out a form, or make a transaction, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

We always take every possible step to explain our policies transparently. Please inform yourself on our Cookie Policy below.

Cookies are small files saved on the computer’s hard drive and used to personalize the website to its audience. In a way they can be described as the short term memory of the web. Cookies do not collect any personal information, and cannot be used to personally identify you, rather are used to make the web experience more meaningful and targeted to the user by storing preferences from one session to another.

Cookies help us understand how people interact with the Frequency Wellness Collective website and to remember the preferences and the settings chosen (i.e. language setting). In this way we personalize and improve your experience, learning directly from the user’s behavior and making the subsequent visits on our website more meaningful.

There can be many different types of cookies, the following are used by Frequency Wellness Collective to enable or facilitate communication with the users, enable the services requested by users to be supplied, recognize users when they revisit the site,

store the first referrers of traffic, register logged-in sessions, measure the impact of ad campaigns and to enable Frequency Wellness Collective, internally, to carry out analyses on hit rates and browsing experience so as to improve content.

There can be many different types of cookies, the ones used by Culture Shakti LLC are:

1. Google Analytics - Measuring how visitors interact with our website.

2. Facebook - Helping us make sure our advertising messages are more relevant for our visitors.

3. Google Ads - Helping us make sure our advertising messages are more relevant for our visitors.
   

By default, cookies are not installed automatically (with the exception of those cookies needed to run the site and Culture Shakti LLC’s services), and your consent is sought prior to the installation by way of a banner, in compliance with applicable regulations. You may provide your consent by continuing your navigation on the website after having been informed of the use of cookies. You can change your cookie settings at any time, but depending on the cookies you choose to decline, your experience of the website may be deteriorated.

You may go to https://allaboutcookies.org/ for more information about Cookies.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at name@example.com or go to https://katrinaji.com/contact.